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How and Why to Write a Resume

Resumes are basically one of the most important deciding factors in determining whether the job seeker gets an interview with the employer.Think of your resume as a tool. Just how well can you "market" yourself? You are the product, and the employer is the buyer. Your resume must interest the employer in what you have to offer--namely, your skills, knowledge, and experience. Why should the employer invest time and money in you? What do you have to offer that is unique?

You may learn of an opening in a specific company through a friend, a classified ad, or an agency. Or you may wish to get an interview with a certain company without knowing whether they have any openings at this moment. In all these situations you need a good resume. Resumes are used as screening devices to determine whom they are interested in interviewing.

A resume is a highly personal and individual summary of a person's background, experience, training, and skills. These factors will influence the final form of your own resume. Likewise, a good resume will vary depending on the type of job for which you are applying. Also, your own occupational group may be a factor requiring special consideration. For example, if you are a liberal arts graduate, you can direct your resume toward any number of areas. Your education has taught you how to communicate, lead others, be persuasive, solve problems, and plan. All of these are excellent skills for a management trainee position. The point is, you are selling your own unique combination of skills, and depending upon the job requirements, you should present your work experience, skills, and education to best reflect your qualifications for a particular job.

Preparing a good resume takes time. You should complete your resume before beginning your job search campaign. You will need a good resume to send to prospective employers and also to leave with those you contact when seeking information within a company. The contact person may be in a position to pass your resume along to someone who needs a person with your qualification. If you are given an interview unexpectedly, a resume serves as a guide for the interviewer as well as an information source for you.

Every person, regardless of the present stage of his or her career, needs a good resume readily at hand. This is obvious if you are now actively seeking a job or a career change. Occasionally, however, you may need a current resume to capitalize on an unexpected job opportunity. Once you have worked up a good basic resume, you should be sure to keep it updated. It should always reflect your newly acquired skills and experience.

What a resume should contain.

  • Your name, address, city, state, and phone number(s) where you can be reached
  • An objective statement that clearly describes the type of position you hope to obtain
  • Summary of your qualifications
  • A record of your employment history
  • A record of your education
  • Professional training
  • Professional affiliations
  • Knowledge of foreign languages
  • Publications
  • Special accomplishments or other related facts
  • A statement to the effect that your references and, if applicable, samples of your work, are available upon request

When determining what information to include, consider what is relevant to the position for which you are applying. This selection is what will make your resume unique.

Name,Address and Telephone Numbers

Your name, address, city, state, and phone number(s), this information has to be included, and it has to be correct. You should avoid the use of nicknames and shortforms in a resume. All words in the address should be spelled out correctly, and zip code included. The telephone number should be one where you can be reached easily.

The Career or Job Objective

Most resumes should include an objective statement of some type. This could be as simple as a one or two word description of the position you are seeking. Because the job objective is the "topic" of your resume. It says what you want to do, and it should say this as clearly and concisely as possible. In any event, avoid the "all purpose" type of objective

If you have access to the exact job description, write your objective to match the employer's interests and needs.

Summary of Qualifications

If your work experience has been varied and spread out over a number of years, consider the use of a Summary of Qualifications category. By providing a summary, you give the employer an overall picture of your qualification before he or she reads further for details. This section allows creative job seekers to present their personal traits in a positive manner.

Employment History

The employment history comes after the job objective and/or the Summary of Qualifications. Employment history can be listed in several ways. If you elect to use the chronological format, list employment in reverse chronological order (your present or most recent job first). The important point is to emphasize that your skills and experience will be valuable to the employer. Most employers want dates of employment. Even if you use a functional or analytical resume, you should indicate length of experience. This does not necessarily mean using dates; for example, say "two years' experience selling...."

The total employment history should reflect your skills and make a positive impact on the employer. In resumes, these two kinds of verbs are often used to begin sentences.

Incorporate as many action verbs as possible (but don't go overboard). They are dynamic and forceful and tend to make an impression on the reader and portray you in a positive light. If you are having difficulty choosing the right word to describe your qualifications, experience, and accomplishments, the Student Center list of action and skill verbs may be helpful.

Education

The education section usually follows the employment history section unless you are recently out of school, in which case it precedes the employment history. If you have little or no practical experience, your academic credentials probably will be your strongest asset; in this case, place them directly after the objective statement. As you gain experience, your academic credentials become less important and are usually placed near the end of the resume. An exception to this rule is when the academic background is required for the job as in the case of law or medicine.

Begin with your highest level of educational achievement. In this way, a doctorate will be followed by a master's degree, then a bachelor's. If you have not completed a college degree, list what you can. Drop references to high school if you have attended college or have received some type of specialized training.

Degree, Diploma, or Certificate

Your evidence of having completed formal education is a degree, diploma, or certificate. This is not the place to be creative; list your degree as it was awarded by the institution.

Name of the Institution

Give the name of the institution or organisation where the learning occurred. Avoid abbreviations, and be certain to include the entire name.

Location of Institution

It is generally not necessary to include the city and state where your college is located if it is obvious from the title.

Date of Degree, Diploma, or Certificate

Include the date of degree, diploma, or certificate. If the degree is not recent (within last five years) place the date at the end of the paragraph or omit it. You want to accent what you learned rather than when you learned it. This is especially true for those who think their age might have negative impact on the employer.

Major Area(s) of Study

You should include your major field of study if it applies directly to the job objective. Omit it if the major or minor field of study is not directly applicable,to prevent your getting screened out by human resource professionals. If you have an exceptionally high grade point average you may want to mention it.

Professional Training

It is generally nice to separate education from training. Include this section when you wish to focus on special courses and seminars or other forms of continuing education. Seminars include those sponsored by your employer and those you have attended away from your employment. Training also includes college courses taken to improve your job performance. For example, this would be a good place to mention that you are computer literate and substantiate that claim with relevant coursework:

Professional Affiliations

List only those memberships that directly relate to your career objective. By including associations and memberships you demonstrate that you are keeping up to date in your profession. For persons making a career change, a listing of professional memberships demonstrates that you are serious about your intent. Persons returning to work after an absence of years may want to take this opportunity to expand on any community involvement. Focus on involvements that demonstrate skills that would be useful in the position for which you are applying.

For example:

Foreign Languages

State any foreign languages you know, level of proficiency, and any translating experience you may have had.

Special Accomplishments

Career changers, recent college graduates and women reentering the workforce can benefit from including a special accomplishments section. The section can also be labeled achievements, activities, project awards, volunteer experiences, or other related facts.

References

Because most employers prefer to seek out their own sources for references, it is not necessary to devote space to listing them on a resume. Simply stating "References will be furnished upon request" should be sufficient.

Remember, your resume sums up your accomplishments. Therefore, keep it as streamlined as possible. It is redundant to use a heading such as RESUME, FACT SHEET, or CURRICULUM VITAE. It is also unnecessary to say anything about your availability for employment or the reason you left your last job, as these are topics covered during the interview.

Spelling Mistakes

Avoid spelling,punctuation and grammatical mistakes:

  • Don't use words with which you aren't familiar.
  • Use a dictionary as you write.
  • Perform a spell check on your finished resume.
  • Carefully read every word in your resume. If you write "from" instead of "form," your spell check will be unable to detect your mistake.
  • Have a friend or two proofread your resume for you.
  • Be consistent in your use of punctuation.
  • Always put periods and commas within quotation marks.
  • Avoid using exclamation points.
  • Do not switch tenses within your resume. The duties you currently perform should be in present tense (i.e., write reports), but ones you may have performed at past jobs should be in past tense (i.e., wrote reports).
  • Capitalize all proper nouns.
  • When expressing numbers, write out all numbers between one and nine (i.e., one, five, seven), but use numerals for all numbers 10 and above (i.e., 10, 25, 108).
  • If you begin a sentence with a numeral, spell out that numeral (i.e., Eleven service awards won while employed.).
  • Make sure your date formats are consistent (i.e., 11/22/96 or November 22, 1996, or 11.22.96. Choose one and stick with it).

Choose Your Words Carefully

Phrase yourself well:

  • Be on the lookout for the following easily confused words: accept (to receive), except (to exclude), all right (correct), alright (this is not a word), affect (to bring about change), effect (result), personal (private), personnel (staff members), role (a character assigned or a function), roll (to revolve).
  • Use action words (i.e., wrote reports, increased revenues, directed staff).

Other Potential Mistakes

Don't forget to check:

  • Dates of all prior employment.
  • Your address and phone number -- are they still current and correct?
  • The number of returns separating your categories: are they consistent?

Design Is Important

Keep the following tips in mind:

  • Don't overcrowd your resume; allow for plenty of white space.
  • Keep your resume to one page whenever possible.
  • Keep the number of fonts you use to a minimum -- two at the most.
  • Use a font that is easy to read..
  • Do not overuse capitalization, italics, underlines, or other emphasizing features.
  • Make sure your name, address, and a phone number appear on your resume and all correspondence, preferably at the top of the page.
  • Print your resume on white or cream paper using a good-quality printer. Second and third generation photocopies should be avoided.
  • Print on one side of the paper only.

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